Your child just get done palying soccer, basketball or done a huge dance routine and they can't stop complaining about their heel hurting. They are not making this up, especially if they are between the ages of 11 and 14. As we grow our growth plate on the heel bone can cause intense pain after activity. Especially activity that requires jumping, running or any sport that your child is using their foot!
This is usually easily diagnosed in your podiatrist office. It is best to get into the office and get an X-ray. The X-ray serves two purposes: 1. To make sure there is no fracture present. 2. Gives you piece of mind as a parent that your child is doing no further harm.